Book Review: The Rookie Rep by Alessia Georgecategories: Book, Holiday Rep
Publisher: Vanguard Press
Very funny and very revealing regarding the life of a holiday repAnyone who thinks that being a holiday rep is like being on holiday all the time should read this book. Yes they visit some wonderful places and maybe even snatch a few minutes in the sun but they will not be reading a book, more likely an itinerary for the next few days. They have to deal with complaints and solve problems every day. And it is not only the clients who are troublesome - she also has to deal with unhelpful hotel staff, missing managers and rival reps.
When she's not rearranging room allocations or taking care of accident prone holidaymakers, our rookie rep is refereeing personality clashes, appeasing local restaurateurs and chasing errant coach drivers. She also has to play psychologist to the troubled souls who come to get away from it all but have probably brought it with them. Simply trying to close her eyes for five minutes before the early morning call comes through from reception and it all starts again is an elusive luxury.
From skiing trips to beach holidays, trekking to tennis tournaments, sit back as our enthusiastic rep takes you through a year in the life of a novice who has to learn on the job and soon realizes that for her the real holiday starts the day she gets home.
A sense of humour is essential for the job and this shines through this well-written and amusing book. [by Valery Collins]
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