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Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams
Author Beverley Williams

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50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams

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How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea Olsen
If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. You'll discover how to attract [...]
 
The Customer Is Always Wrong - Funny Stories and Tales of Horror From My Life In the Food Service Industry by Adam Ballarino
This book is proof that most people don't know how to act in public. If you have ever worked in the food service industry you will indentify with most or all of these stories . If you have not worked in the food service industry then you might realize that the moron I am writing about is actually you . These are all real stories and they will sound familiar to both groups of people.
 
How to Complain - ...and get what you deserve by Deb Graham
Face It-- We Are A Nation Of Complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of twenty times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation. I'm surprising good at getting [...]
 
Creating A Great First Impression - Being An Effective New Home Sales Center Receptionist by Steve Hoffacker
Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to use to represent their [...]
 
Uncomplicate Business - All It Takes Is People, Time, and Money by Howard Farran
A bold, useful, uncomplicated guide to mastering the three keys of business success In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated--if, you're focusing on the right three areas: -People: maximizing the potential of employees, customers, and yourself. -Time: mastering the efficiency that helps a business turn the biggest profit possible. -Money: learning to love the numbers [...]
 
Making The Grade - The A-B-C's Of Rating New Home Customers by Steve Hoffacker
New home salespeople, builders who make their sales, and Realtors who staff model homes for builders need an objective, definitive way of rating all the people they see and talk with about purchasing a new home. It's easy to devote energy to people who have very little or no interest in actually making a purchasing decision. At the other end of the spectrum is ignoring people who really are good candidates for making a [...]
 
Hitting The Mark - The A-B-C's Of Rating Your Customers & Sales Leads by Steve Hoffacker
"Hitting The Mark" is a special type of sales book that comes along even now and then to make a real impact on professional selling. Years in the making and fully field tested, the concepts in this book are solid and require no extra refinement or tweaking. You will get results as so as you open the book and begin putting these concepts into practice. Anyone in sales except residential real estate will benefit from this book [...]
 
Knowing The Score - The A-B-C's Of Rating Realty Customers by Steve Hoffacker
Selling homes can be a very enjoyable and rewarding experience - for both you and your customers. You are a problem solver as you meet people searching for an ideal home to move into and create their next set of life experiences whether they are moving into a new area, this is their first home, they are raising a family, they are downsizing after their family has already grown, or they are retiring. As you do that, people [...]
 
Managing Authentic Relationships - Facing New Challenges in a Changing Context
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. [...]
 
Do you know who your customers are? - I can show you by Martin Wallace
Have you heard of Avatars? No i don't mean the major James Cameron blockbuster. An avatar in this case is a representation of your perfect customer. Why is this important? If you want to be able to use your marketing spend more effective then you need to know where to put it. If you are like I was when I first starting out in business, really good at the job you did but had no idea how to get more customers then this book is [...]
 
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SECOND EDITION! (Extended) An entertaining literary experience to succeed selling! You don't need fancy persuasion tactics, a perfect sales pitch or be the best salesman in the world. You need to know the eternal sales techniques that will always work to get more and better clients. It will change the way you think about selling. Anyone in sales will find inspiration and motivation in this original and effective sales book [...]
 
Grow Your Business Through Social Media - 10 Simple Ways You Can Use Social Media to Increase Sales and Quickly Grow Your Business by Richard Obire
If you have a business but you do not have the budget to indulge in a full blown graphic explosion of a marketing campaign, the knowledge in this eBook will prove to be a lifesaver for you. Social media tactics are one of the fastest, easiest, and least expensive ways to make sure that you too get to enjoy some of the competitive edge for your business. The Grow Your Business Through Social Media eBook contains the following: [...]
 
Operation Discovery - Who, What, When, Where & More In New Home Sales by Steve Hoffacker
In selling new homes, the salesperson or the builder needs to learn about the needs and requirements of the consumer. Often, there is a very short amount of time in which to engage the consumer and elicit information from them about what they are looking for, when they want it, what the new home needs to do for them, what their budget is, and what concerns and parameters they have. This Kindle eBook offers a strategic [...]
 
Beyond Your Logo - 7 Brand Ideas That Matter Most For Small Business Success by Elaine Fogel
There are plenty of hurdles to overcome running a small business. It may have excellent products and services, investment capital, and an ideal location, BUT, if its brand is lackluster or nonexistent, success will be that much harder to attain. Your small business' brand is more than its logo, look, and colors. It emanates from the mindsets, attitudes, and behaviors of anyone and everyone involved in it. And, since success [...]
 
The Basics Of Kanban - A Popular Lean Framework (The Basics Of Customer-First Product Management Book 3) by Aditi Agarwal
Do you feel overwhelmed with multiple things that need your attention? Do you feel like you're always switching from one task to another, struggling to focus on any one thing for long enough to make progress? Do you feel that you work all day, but can't get anything to complete? Do you feel that you are not as productive as you would like to be? Does your team have enough visibility on work items that each member is working [...]
 
Room Service (Novella) by Vanessa Stark
Natasha Raven has a secret. Although she is the bestselling author of erotic fiction, she has never penned a sex scene. Her sister, Liza, was responsible for the sizzle in Natasha's books - until she passed away only months ago. Now Natasha must write the scenes herself. Trouble is, she hasn't a clue what to write and being a virgin doesn't help. When she is invited to speak at a conference workshop titled 'From Your Sheets [...]
 
The Story of the U.S. Secret Service by Jack L. Roberts
In March 1980, U.S. Secret Service Agent Tim McCarthy did something no one else has ever done. He took a bullet for the president. The president was Ronald Reagan. Agent McCarthy jumped in front of President Reagan as a young gunman fired six shots in an attempt to kill the president. Due to his heroic action, Agent McCarthy saved President Reagan's life. But this unsung hero never thought that his actions that day were [...]
 
The Crisis of Authority - Workforce Tensions by Myrah Tshabalala
The public service in South Africa faces an enormous challenge in improving service delivery not only to meet the citizens' expectations but to ensure quality life for the nation. The urgent need exists to establish what went wrong and how can the situation be turned around. The book established the root causes and the link between two key challenges identified by the government; management weaknesses and the absence of a [...]
 
Simple Steps To Find More Customers With Google Adwords - A PRACTICAL GUIDE by Fuda Ye
Getting good quality sales leads these days is tough. Getting any leads is tough. You're probably still using the phone or email to get sales leads. You might even be getting some success. I use the phone and email, but I use them further down the sales cycle. I use Google AdWords Search techniques to attract quality new leads. Best of all, I only pay when an interested customer clicks on my ad. Today, I'm going to show you [...]
 
Clueless Gringos in Paradise - adventures with my husband, his PTSD, and two giant service dogs by Pamela Foster
Mel Brooks claims that "Tragedy is when I cut my finger. Comedy is when you fall into an open sewer and die." Author Pamela Foster and her Vietnam Veteran husband, Jack, sell everything they own, pick up the leashes of two 150-pound service dogs, and emigrate to the "tropical paradise" they expect to find in Panama. Jack is a former Marine with raging PTSD, and the service dogs are mastiffs who are never further away than the [...]
 
Military Life - Service or Career (A Soldier's Perspective) by John R. McClarren
A book for young people interested in the military as a service or career, and for older readers who have had military service and would like a good read to reminisce the old times and their own experiences. It is informative, exciting, sad and very humorous all in one volume. It is full of stories that are entertaining, as well as educational and emotional.
 
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From Shelter To Service Dog is a practical guide for creating a calm, stable state of mind in your dog that allows access to rehabilitation and advanced training. The information presented here is the culmination of years of experience working with hundreds of families for various issues. This method is also the foundation of our Service Dog training programs for a wide range of disabilities, including PTSD, epilepsy, [...]
 
Second Daughter by Tess Thompson
JW Kelley's life has spiraled out of control After a devastating incident while he was a Secret Service agent protecting the Vice President's family, JW's dreams and his spirit were shattered, and he returns to his hometown, a changed and damaged man. When Katie Curtis was five years old, her father died of a gunshot wound. The police ruled his death a suicide, but Katie knew that was wrong. On the night he died, she saw a [...]
 
The Angel Corps - The Necessity of Putting Others First by Andy Boerger
"This is a self-help book about helping others" The Angel Corps shows how simple acts of service to others can map out our path to true happiness. Boerger's personal experiences, which range from picking up worms from broiling concrete paths, to the rescue of a woman from a horrific wildfire - and the lessons he draws from them - help provide answers to the most important quests that we all face: How can we make the world [...]
 

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