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Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams
50 Tips for First Class Customer Service We are all infuriated by indifferent service: processes which seem to have been specifically designed to annoy us and organisations that don't get back to you when they said they would. This is a very direct, straight to the point tips booklet and will probably raise some eyebrows when it tells people what is and is not rude, good. If these tips get you [...]
 
Book: How to Complain - ...and get what you deserve by Deb Graham
Face It-- We Are A Nation Of Complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of twenty times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation. [...]
 
Book: Creating A Great First Impression - Being An Effective New Home Sales Center Receptionist by Steve Hoffacker
Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to [...]
 
Book: Uncomplicate Business - All It Takes Is People, Time, and Money by Howard Farran
A bold, useful, uncomplicated guide to mastering the three keys of business success In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated--if, you're focusing on the right three areas: -People: maximizing the potential of employees, customers, and yourself. -Time: mastering the efficiency that helps a business turn the biggest profit possible. -Money: [...]
 
Book: How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea ...
If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. [...]
 
Book: Room Service (Novella) by Vanessa Stark
Natasha Raven has a secret. Although she is the bestselling author of erotic fiction, she has never penned a sex scene. Her sister, Liza, was responsible for the sizzle in Natasha's books - until she passed away only months ago. Now Natasha must write the scenes herself. Trouble is, she hasn't a clue what to write and being a virgin doesn't help. When she is invited to speak at a conference [...]
 
Book: The Story of the U.S. Secret Service by Jack L. Roberts
In March 1980, U.S. Secret Service Agent Tim McCarthy did something no one else has ever done. He took a bullet for the president. The president was Ronald Reagan. Agent McCarthy jumped in front of President Reagan as a young gunman fired six shots in an attempt to kill the president. Due to his heroic action, Agent McCarthy saved President Reagan's life. But this unsung hero never thought that [...]
 
Book: The Crisis of Authority - Workforce Tensions by Myrah Tshabalala
The public service in South Africa faces an enormous challenge in improving service delivery not only to meet the citizens' expectations but to ensure quality life for the nation. The urgent need exists to establish what went wrong and how can the situation be turned around. The book established the root causes and the link between two key challenges identified by the government; management [...]
 
Book: Clueless Gringos in Paradise - adventures with my husband, his PTSD, and two giant service dogs by Pamela Foster
Mel Brooks claims that "Tragedy is when I cut my finger. Comedy is when you fall into an open sewer and die." Author Pamela Foster and her Vietnam Veteran husband, Jack, sell everything they own, pick up the leashes of two 150-pound service dogs, and emigrate to the "tropical paradise" they expect to find in Panama. Jack is a former Marine with raging PTSD, and the service dogs are mastiffs who [...]
 
Book: From Shelter To Service Dog - A Practical Guide To Behavioral Rehabilitation by Rick and Heather Dillender
From Shelter To Service Dog is a practical guide for creating a calm, stable state of mind in your dog that allows access to rehabilitation and advanced training. The information presented here is the culmination of years of experience working with hundreds of families for various issues. This method is also the foundation of our Service Dog training programs for a wide range of disabilities, [...]
 
Book: Military Life - Service or Career (A Soldier's Perspective) by John R. McClarren
A book for young people interested in the military as a service or career, and for older readers who have had military service and would like a good read to reminisce the old times and their own experiences. It is informative, exciting, sad and very humorous all in one volume. It is full of stories that are entertaining, as well as educational and emotional.
 
Book: Second Daughter by Tess Thompson
JW Kelley's life has spiraled out of control After a devastating incident while he was a Secret Service agent protecting the Vice President's family, JW's dreams and his spirit were shattered, and he returns to his hometown, a changed and damaged man. When Katie Curtis was five years old, her father died of a gunshot wound. The police ruled his death a suicide, but Katie knew that was wrong. On [...]
 
Book: Eight Traits of the Greats - How the Best Musicians Get That Way by Stan Munslow
Do you want to be a great musician? Do you want incredible technique and the ability to reach your musical goals? Well, there is much more to being an outstanding player than mastering rows of little black dots. When you really get down to it, great musicians simply don't think or act like everyone else. They think like winners. They act like champions. Their thoughts and behaviors cause them to [...]
 
Book: A Legacy to Remember - by Pamela K Orgeron
A Legacy to Remember: "Recollections of a Common Man" is the story of a man who rose above all odds stacked against him. The Great Depression, divorced parents, living in poverty, World War II, the death of a child, divorce etc. commonly known occurrences many individuals in American History have faced. Many people would have been bitter having lived through such tragedies. But not Duard Vinson [...]
 
Book: Great Falls by John Lopas
An accident sends Dakota to the past; a modern gadget threatens his future. Great Falls National Park, Virginia: Dakota Wesley drops his kayak into the river's shallow edge. Below him the waterfalls roar in a maelstrom of nature's fury. Shaking off last-second jitters, he peels out into the Potomac's chilly waters, the fast current sweeping his boat downstream and into the realm of no turning [...]
 
Book: The Great Pyramid Mystery - New Discoveries Revealed by Stephen S. Douglas
The Great Pyramid of Giza is still the biggest mystery of all time, in more ways than one! Many have spent a lifetime trying to uncover its secrets. But now, New Discoveries are Revealed which may turn it upside down and back on its earliest rumors. Discover it for yourself; Who, What, Where, When, Why and How it was built. Everything you ever wanted to know about this Great Pyramid in one [...]
 
Book: Global Economic Boom & Bust Cycles - The Great Depression and Recovery of the 21st Century by Khafra K Om-Ra-Seti
Was the Meltdown of 2008 the first phase of the Great Depression of the 21st Century? In 2013, this global economic crisis is not over and no one knows the hour or the day when the Final Reckoning will occur! The 2008 Meltdown that culminated in the serial collapse of some of the most powerful corporations in the world, represented only the tip of the iceberg in the emergence of this epic [...]
 
Book: The Adventures of Bruno Penny - Norbert de Strangle and the Great Museum Robbery by A. B. Syed
Strange goings-on at the Westside Museum of Rare Art Treasures. The new visiting exhibit is stolen without leaving a clue, police are baffled, quite frankly. Who has taken the statues, paintings and jewellery and stuff? Can Bruno Penny solve the mystery? Norbert de Strangle, international criminal mastermind, thinks not! *AUTHOR'S REVIEW* I wanted Bruno Penny to be a completely normal boy in [...]
 
Book: Managing Authentic Relationships - Facing New Challenges in a Changing Context
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, [...]
 
Book: GREAT toughts for LOVE - thoughts of great personalities for the love written in Bulgarian language by Ana Nyagul
This book contains thoughts of great personalities, for the love, written in Bulgarian language. This is a wonderful gift for a loved one. For me it is a pleasure to work for you. Thank you that you have. "What makes life interesting is the possibility to make your dream." Paulo Coelho ("Alchemist") Ana Nyagul: I survived after road transport accident. I was in a coma for seven days. I woke up. I [...]
 
Book: The Detroit Kid in the Forgotten War by John Robert McCauley
This story captures the forgotten conflict of World War II. The book sets during the Great Depression about eight years prior to World War II. The first section of "The Detroit Kid" is the story of young John trying to find his way during the depression while reaching for dreams and in the process learning the ways of men. This novel explores such issues as guilt, the acquisition of wisdom, [...]
 
Book: Riding the Rails - Teenagers on the Move During the Great Depression by Errol Lincoln Uys
During the Great Depression, more than 250,000 children left their homes and hopped freight trains crisscrossing the United States. They were looking for work and adventure; some wanted to leave their homes, and some had to. They grew up in speeding boxcars, living in hobo jungles, begging on the streets, and running from the police and club-wielding railroad guards. The restless youth of these [...]
 
Book: Twice a Hero - From the trenches of the Great War to the ditches of the Irish Midlands 1915 - 1922 by Phil Tomkins
Twice a Hero is the true story of George Adamson, a young Irish patriot and rebel, who started his quest for freedom by joining the Irish Volunteers in Moate, Athlone, in the Irish Midlands. Then, on the promise of Home Rule for Ireland at the war's end, he enlisted in the British Army and fought in two forgotten conflicts, the Great War, Salonika & Palestine. Decorated for bravery, he returned [...]
 
Book: Babylon the Great is Fallen, is Fallen! Who is Mystery Babylon of the End of Days? by Robert Rite
Why is Babylon the Great one of the most important end time prophecy codes to understand? Is Babylon the Great an end time religious system as some believe, or is it actually a great nation that is destroyed during the apocalypse? Did you know that once you unlock this mystery you will be able to unlock many other secrets of the apocalypse codes? Discover: Who is Babylon the Great? Where is [...]
 
Book: The Angel Corps - The Necessity of Putting Others First by Andy Boerger
"This is a self-help book about helping others" The Angel Corps shows how simple acts of service to others can map out our path to true happiness. Boerger's personal experiences, which range from picking up worms from broiling concrete paths, to the rescue of a woman from a horrific wildfire - and the lessons he draws from them - help provide answers to the most important quests that we all face: [...]
 
Book: THE GOVERNMENT FUNDED "WAR EFFORT" GOT US OUT OF THE GREAT DEPRESSION. . . . . NOW WE NEED A GOVERNMENT FUNDED "PEACE EFFORT" TO END THIS GREAT RECESSION ...
To resurrect the economy is going to take a "war-effort" intervention (monetary infusion) by the federal government. To preserve not only the resuscitated economy, but the resources that base it, is going to require a revision in the way we've been doing (exploiting, wasting, polluting) things. In this book I consider the ways and means that must be implemented, not only to get millions of people [...]
 
Book: A Turnkey Or Not by Tony Levy
This is my first book, it's an autobiography of my twenty -five year career serving in Her Majesty's Prison Service. A wart and all revelation of what really goes on behind the closed door of the UK's penal establishments. The book charts my early career from 4 July 1993 until my subsequent disillusionment with the service and my eventual early retirement. The book is filled with amusing [...]
 
Book: Facets by Eric J. Gates
Six short stories of deceit and betrayal. From the savannah of Africa to the grey corridors of the UK's Secret Intelligence Service (MI6), the lives of diamond smugglers and intelligence agents clash as personal agendas come to the fore. There are those who will stop at nothing to get what they want, who will sell out anyone, anywhere, at any time. Then there are the innocents...
 
Book: FEALTY (To Be Sinclair) by Eva Caye
Prince Phillip Sinclair is what you would call a 'properly' paranoid Imperial scion, mistrustful of everyone but his family. He finally discovers a true friend in Lord Alex, and together they start a Fight Club of trustworthy Royal men. Just how much they trust their Fight Brothers is evident when they inevitably begin dating each other's lady relatives! Yet not all goes well in the love lives of [...]
 
Book: Between Cancer and Capricorn by Terry Ward
Doffing my rather battered hat to LP Hartley, I can confirm that the past is indeed a different country and things are done differently there. Delve into my post Second World War novel, 'Between Cancer and Capricorn' and you will discover just how different. For example, there is a remarkable absence of political correctness and 'ealth and safety. Sex is as popular as ever, but only acceptable on [...]
 
Book: Trilogy by John Lock
The first three novels in the acclaimed Kane Rhodes/Brian Jones espionage/thriller series under one cover. The two British MI6 agents travel across the world, in their fight against terrorism. Kane Rhodes is a rugged ex SAS officer and is now one of the agency's top field agents. Brian Jones is also ex SAS and his Welsh humour lightens tense situations without detracting from the job in hand. The [...]
 
Book: Entrepreneurial Essentials - Unconventional Business Wisdom and Bold Tactics by James D. Roumeliotis
A book about implementing refreshing business strategies in the marketplace including: - Strategies every successful leader must know. - Sales Management Tactics for the goal-oriented executive. - Executive Leadership. - Effective Marketing and Branding techniques - - Design, Innovation, and the Luxury Domain. - What you don't know could hurt your business. - Additional thoughts about [...]
 
Book: Service Before Self by Tegon Maus
A recent transplant to Southern California, Toby Grant has landed his dream job. He's a service tech for Handy Dandy Services the premier handyman service in the southland. Things don't go well for Toby on the first day when he is teamed up with Ryan Burnell, a twenty year veteran of Handy Dandy. Toby quickly learns the hardships of being Ryan's partner, and finds himself in one uncomfortable [...]
 
Book: Sell More and Better - Eternal Sales Techniques beyond Internet (Salesman’s Thoughts Book 1) by Raúl Sánchez Gilo
SECOND EDITION! (Extended) An entertaining literary experience to succeed selling! You don't need fancy persuasion tactics, a perfect sales pitch or be the best salesman in the world. You need to know the eternal sales techniques that will always work to get more and better clients. It will change the way you think about selling. Anyone in sales will find inspiration and motivation in this [...]
 
Book: The Queen of Washington by Francis Hamit
Alternative history about Rose Greenhow and her activities as a spy before and during the American Civil War. She was the Confederate spy who gave the South the information it needed to win at the first Battle of Bull's run, but had she been a spy all along, working for the French and British in their efforts to undermine American Manifest Destiny and split the nation into two or more new [...]
 


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