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Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams
50 Tips for First Class Customer Service We are all infuriated by indifferent service: processes which seem to have been specifically designed to annoy us and organisations that don't get back to you when they said they would. This is a very direct, straight to the point tips booklet and will probably raise some eyebrows when it tells people what is and is not rude, good. If these tips get you [...]
 
Book: How to Complain - ...and get what you deserve by Deb Graham
Face It-- We Are A Nation Of Complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of twenty times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation. [...]
 
Book: Uncomplicate Business - All It Takes Is People, Time, and Money by Howard Farran
A bold, useful, uncomplicated guide to mastering the three keys of business success In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated--if, you're focusing on the right three areas: -People: maximizing the potential of employees, customers, and yourself. -Time: mastering the efficiency that helps a business turn the biggest profit possible. -Money: [...]
 
Book: Creating A Great First Impression - Being An Effective New Home Sales Center Receptionist by Steve Hoffacker
Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to [...]
 
Book: How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea ...
If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. [...]
 
Book: Room Service (Novella) by Vanessa Stark
Natasha Raven has a secret. Although she is the bestselling author of erotic fiction, she has never penned a sex scene. Her sister, Liza, was responsible for the sizzle in Natasha's books - until she passed away only months ago. Now Natasha must write the scenes herself. Trouble is, she hasn't a clue what to write and being a virgin doesn't help. When she is invited to speak at a conference [...]
 
Book: The Story of the U.S. Secret Service by Jack L. Roberts
In March 1980, U.S. Secret Service Agent Tim McCarthy did something no one else has ever done. He took a bullet for the president. The president was Ronald Reagan. Agent McCarthy jumped in front of President Reagan as a young gunman fired six shots in an attempt to kill the president. Due to his heroic action, Agent McCarthy saved President Reagan's life. But this unsung hero never thought that [...]
 
Book: The Crisis of Authority - Workforce Tensions by Myrah Tshabalala
The public service in South Africa faces an enormous challenge in improving service delivery not only to meet the citizens' expectations but to ensure quality life for the nation. The urgent need exists to establish what went wrong and how can the situation be turned around. The book established the root causes and the link between two key challenges identified by the government; management [...]
 
Book: Clueless Gringos in Paradise - adventures with my husband, his PTSD, and two giant service dogs by Pamela Foster
Mel Brooks claims that "Tragedy is when I cut my finger. Comedy is when you fall into an open sewer and die." Author Pamela Foster and her Vietnam Veteran husband, Jack, sell everything they own, pick up the leashes of two 150-pound service dogs, and emigrate to the "tropical paradise" they expect to find in Panama. Jack is a former Marine with raging PTSD, and the service dogs are mastiffs who [...]
 
Book: From Shelter To Service Dog - A Practical Guide To Behavioral Rehabilitation by Rick and Heather Dillender
From Shelter To Service Dog is a practical guide for creating a calm, stable state of mind in your dog that allows access to rehabilitation and advanced training. The information presented here is the culmination of years of experience working with hundreds of families for various issues. This method is also the foundation of our Service Dog training programs for a wide range of disabilities, [...]
 
Book: Military Life - Service or Career (A Soldier's Perspective) by John R. McClarren
A book for young people interested in the military as a service or career, and for older readers who have had military service and would like a good read to reminisce the old times and their own experiences. It is informative, exciting, sad and very humorous all in one volume. It is full of stories that are entertaining, as well as educational and emotional.
 
Book: Second Daughter by Tess Thompson
JW Kelley's life has spiraled out of control After a devastating incident while he was a Secret Service agent protecting the Vice President's family, JW's dreams and his spirit were shattered, and he returns to his hometown, a changed and damaged man. When Katie Curtis was five years old, her father died of a gunshot wound. The police ruled his death a suicide, but Katie knew that was wrong. On [...]
 
Book: Managing Authentic Relationships - Facing New Challenges in a Changing Context
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, [...]
 
Book: The Angel Corps - The Necessity of Putting Others First by Andy Boerger
"This is a self-help book about helping others" The Angel Corps shows how simple acts of service to others can map out our path to true happiness. Boerger's personal experiences, which range from picking up worms from broiling concrete paths, to the rescue of a woman from a horrific wildfire - and the lessons he draws from them - help provide answers to the most important quests that we all face: [...]
 
Book: Facets by Eric J. Gates
Six short stories of deceit and betrayal. From the savannah of Africa to the grey corridors of the UK's Secret Intelligence Service (MI6), the lives of diamond smugglers and intelligence agents clash as personal agendas come to the fore. There are those who will stop at nothing to get what they want, who will sell out anyone, anywhere, at any time. Then there are the innocents...
 
Book: A Turnkey Or Not by Tony Levy
This is my first book, it's an autobiography of my twenty -five year career serving in Her Majesty's Prison Service. A wart and all revelation of what really goes on behind the closed door of the UK's penal establishments. The book charts my early career from 4 July 1993 until my subsequent disillusionment with the service and my eventual early retirement. The book is filled with amusing [...]
 
Book: FEALTY (To Be Sinclair) by Eva Caye
Prince Phillip Sinclair is what you would call a 'properly' paranoid Imperial scion, mistrustful of everyone but his family. He finally discovers a true friend in Lord Alex, and together they start a Fight Club of trustworthy Royal men. Just how much they trust their Fight Brothers is evident when they inevitably begin dating each other's lady relatives! Yet not all goes well in the love lives of [...]
 
Book: Between Cancer and Capricorn by Terry Ward
Doffing my rather battered hat to LP Hartley, I can confirm that the past is indeed a different country and things are done differently there. Delve into my post Second World War novel, 'Between Cancer and Capricorn' and you will discover just how different. For example, there is a remarkable absence of political correctness and 'ealth and safety. Sex is as popular as ever, but only acceptable on [...]
 
Book: Trilogy by John Lock
The first three novels in the acclaimed Kane Rhodes/Brian Jones espionage/thriller series under one cover. The two British MI6 agents travel across the world, in their fight against terrorism. Kane Rhodes is a rugged ex SAS officer and is now one of the agency's top field agents. Brian Jones is also ex SAS and his Welsh humour lightens tense situations without detracting from the job in hand. The [...]
 
Book: Entrepreneurial Essentials - Unconventional Business Wisdom and Bold Tactics by James D. Roumeliotis
A book about implementing refreshing business strategies in the marketplace including: - Strategies every successful leader must know. - Sales Management Tactics for the goal-oriented executive. - Executive Leadership. - Effective Marketing and Branding techniques - - Design, Innovation, and the Luxury Domain. - What you don't know could hurt your business. - Additional thoughts about [...]
 
Book: Service Before Self by Tegon Maus
A recent transplant to Southern California, Toby Grant has landed his dream job. He's a service tech for Handy Dandy Services the premier handyman service in the southland. Things don't go well for Toby on the first day when he is teamed up with Ryan Burnell, a twenty year veteran of Handy Dandy. Toby quickly learns the hardships of being Ryan's partner, and finds himself in one uncomfortable [...]
 
Book: Sell More and Better - Eternal Sales Techniques beyond Internet (Salesman’s Thoughts Book 1) by Raúl Sánchez Gilo
SECOND EDITION! (Extended) An entertaining literary experience to succeed selling! You don't need fancy persuasion tactics, a perfect sales pitch or be the best salesman in the world. You need to know the eternal sales techniques that will always work to get more and better clients. It will change the way you think about selling. Anyone in sales will find inspiration and motivation in this [...]
 
Book: The Queen of Washington by Francis Hamit
Alternative history about Rose Greenhow and her activities as a spy before and during the American Civil War. She was the Confederate spy who gave the South the information it needed to win at the first Battle of Bull's run, but had she been a spy all along, working for the French and British in their efforts to undermine American Manifest Destiny and split the nation into two or more new [...]
 
Book: The Curse of God's Treasure by Jay Glikman & Einat Tubi
"...May the wrath of God bring death and destruction upon you, your household, your men and anyone who had, or shall ever have, a hand in this sacrilege..." proclaimed the last high priest of the Second Holy Temple of Jerusalem on the evening of Passover 70 AD, as he vehemently cursed Elazar Ben Yair for robbing the Temple of 300 tons of gold and silver, as well as sacred artifacts. Three years [...]
 
Book: Unplugged From The Norm by Anne Spring
Raised during the hippie era, Anne Spring had an inborn desire to be free to experience life and the wonders of what she perceived to be God's creation as she saw fit, free from the shackles of a 9 to 5 job just to survive. She saw Jesus for what He was: a long-haired hippie in sandals who rebelled against the system of His day while loving the outcasts and the sinners. But was it possible in [...]
 
Book: Full Disclosure by Eric J. Gates
For over seventy years they kept a secret. The biggest secret in the history of Mankind. Now a dying town finds itself on the front lines of a covert war, when the President makes a Full Disclosure. A nail-biting thriller that asks the question: Should the public be told? Some reader reviews for Full Disclosure: "A fast, frenetic thriller... all the makings of a great page-turner." "Very edge of [...]
 
Book: No Tears Tomorrow by Tony Nash
From Norfolk to Normandy - a family goes to war. The 16-year old twins, David and Emma, in the carefree world of the mid-30s, joke about becoming spies. To Commander Gregory, head of what will become the SOE, espionage is no joke, and he already has his eye on them. Despite strong opposition from their father, they and their younger brother, James, and their Belgian friend, Nicole, become major [...]
 
Book: Grow Your Business Through Social Media - 10 Simple Ways You Can Use Social Media to Increase Sales and Quickly Grow Your Business by Richard Obire
If you have a business but you do not have the budget to indulge in a full blown graphic explosion of a marketing campaign, the knowledge in this eBook will prove to be a lifesaver for you. Social media tactics are one of the fastest, easiest, and least expensive ways to make sure that you too get to enjoy some of the competitive edge for your business. The Grow Your Business Through Social Media [...]
 
Book: Keeping Secrets (Children of the Light Book 1) by Donna Hechler Porter
A woman with a past, a man determined to uncover the truth, and a secret that could tear them apart forever. A Grieving Husband: Amon Cayle needs a seamstress. He has spent the last year rebuilding his life after the tragic death of his wife in a kitchen fire, the same fire that nearly took the life of his eldest son as well. The business of grieving their loss, as well as the work of his tobacco [...]
 
Book: 'As Far as I Can Remember' - A Bouquet Garni of Memoirs, 'Off the Wall' Short Stories, Quirky Verse and, For Good Measure, Two Endings! by Terry Ward
Set in a world that has now disappeared and written with great good humour, As Far as I Can Remember, provides a frank and honest account of the real-life adventures, mishaps and close encounters experienced by a boy as he grows into manhood. Complete with some bizarre short stories, extracts from the author's novels and some pertinent verse, there is much to enjoy, and indeed, ponder about in [...]
 
Book: KINGS by James Clayton Rogers
In this youthful production, the author grandly takes the reader on a broad tour of the American Civil War. On a canvas that encompasses the Western and Eastern theaters, as well as London and Mexico, characters as diverse as Jefferson Davis, Abraham Lincoln, Allan Pinkerton, Ulysses S. Grant, Lafayette C. Baker, Benjamin Disraeli and many others interact with my main fictional characters. Among [...]
 
Book: The Misplaced Dog (Hannah & Tamar Mystery Series Book 3) by Christa Nardi & Cassidy Salem
A gorgeous addition places Playful Paws and its staff at the center of a mystery. It's love at first sight when Tamar meets Rusty - the newest resident at the local shelter where she volunteers. However, the arrival of the well-trained and affectionate dog coincides with the onset of suspicious and dangerous incidents involving the shelter and its staff. Is it a coincidence or is the dog the key [...]
 
Book: American Veterans - Working In the Value Zone - Americans Thank You For Your Service by Dr. Ron Wood Sr.
This newly revised book about the Value Zone will provide an analysis of a consortium of for profit and not for profit organizations that are establishing strategies to help U.S. Veterans that are currently faced with a number of major problems: high unemployment; lack of housing; homelessness; lack of good healthcare; high suicide rates; inadequate care for families; and more. This newly revised [...]
 
Book: In Sheep's Clothing (Matthew Richter Thriller Series Book 1) by L.D. Beyer
If you're a fan of Designated Survivor, you'll love this riveting, action-packed political thriller. One man holds the reins of power. One man vows to protect him. One man vows to destroy him... Caught in a game of chess he didn't know he was playing until it was too late, the President makes the only move he can, plunging Washington and the nation into chaos. Stunned and reeling, Vice President [...]
 
Book: Amateur Night by Marla Martenson
If you are looking for a short story with lots of laughs, Amateur Night is for you. In the relationship tango called "Compromise," Marla has bent over backwards a few times too many. Though her Latin husband is a passionate lover, his anger has a fiery side as well. He had promised a special Valentine's Day, but on the morning of the celebration, Marla's resentment spews. The vivid memory of a [...]
 


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