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Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams
50 Tips for First Class Customer Service We are all infuriated by indifferent service: processes which seem to have been specifically designed to annoy us and organisations that don't get back to you when they said they would. This is a very direct, straight to the point tips booklet and will probably raise some eyebrows when it tells people what is and is not rude, good. If these tips get you [...]
 
Book: How to Complain - ...and get what you deserve by Deb Graham
Face It-- We Are A Nation Of Complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of twenty times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation. [...]
 
Book: Creating A Great First Impression - Being An Effective New Home Sales Center Receptionist by Steve Hoffacker
Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to [...]
 
Book: Managing Authentic Relationships - Facing New Challenges in a Changing Context
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, [...]
 
Book: Uncomplicate Business - All It Takes Is People, Time, and Money by Howard Farran
A bold, useful, uncomplicated guide to mastering the three keys of business success In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated--if, you're focusing on the right three areas: -People: maximizing the potential of employees, customers, and yourself. -Time: mastering the efficiency that helps a business turn the biggest profit possible. -Money: [...]
 
Book: How to Publish Veteran Memoirs for Free by Bohdan O. Szuprowicz
This is a brief E-Booklet which explains how anyone who wants to become a published author, can do so whenever he wants to do it, without waiting for literary agents or publishers, and at no cost at all. Above all the author stresses the need to read and follow all instructions provided by the digital publisher and software suppliers. These will ensure successful implementation of the publishing [...]
 
Book: Entrepreneurial Essentials - Unconventional Business Wisdom and Bold Tactics by James D. Roumeliotis
A book about implementing refreshing business strategies in the marketplace including: - Strategies every successful leader must know. - Sales Management Tactics for the goal-oriented executive. - Executive Leadership. - Effective Marketing and Branding techniques - - Design, Innovation, and the Luxury Domain. - What you don't know could hurt your business. - Additional thoughts about [...]
 
Book: Sell More and Better - Eternal Sales Techniques beyond Internet (Salesman’s Thoughts Book 1) by Raúl Sánchez Gilo
SECOND EDITION! (Extended) An entertaining literary experience to succeed selling! You don't need fancy persuasion tactics, a perfect sales pitch or be the best salesman in the world. You need to know the eternal sales techniques that will always work to get more and better clients. It will change the way you think about selling. Anyone in sales will find inspiration and motivation in this [...]
 
Book: Grow Your Business Through Social Media - 10 Simple Ways You Can Use Social Media to Increase Sales and Quickly Grow Your Business by Richard Obire
If you have a business but you do not have the budget to indulge in a full blown graphic explosion of a marketing campaign, the knowledge in this eBook will prove to be a lifesaver for you. Social media tactics are one of the fastest, easiest, and least expensive ways to make sure that you too get to enjoy some of the competitive edge for your business. The Grow Your Business Through Social Media [...]
 
Book: How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea ...
If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. [...]
 
Book: Beyond Your Logo - 7 Brand Ideas That Matter Most For Small Business Success by Elaine Fogel
There are plenty of hurdles to overcome running a small business. It may have excellent products and services, investment capital, and an ideal location, BUT, if its brand is lackluster or nonexistent, success will be that much harder to attain. Your small business' brand is more than its logo, look, and colors. It emanates from the mindsets, attitudes, and behaviors of anyone and everyone [...]
 
Book: The Basics Of Kanban - A Popular Lean Framework (The Basics Of Customer-First Product Management Book 3) by Aditi Agarwal
Do you feel overwhelmed with multiple things that need your attention? Do you feel like you're always switching from one task to another, struggling to focus on any one thing for long enough to make progress? Do you feel that you work all day, but can't get anything to complete? Do you feel that you are not as productive as you would like to be? Does your team have enough visibility on work items [...]
 
Book: Fans On Fire - How to Skyrocket Your Leads, Sales, and Reputation with The Most Trusted Form of Marketing by Tom Paul Kenemore
NEW RELEASE LIMITED TIME SPECIAL! Want to scare an entrepreneur? Have them do an online search on their business name followed by "reviews"! Online reviews may be scary, but 9 out of 10 sales are influenced by online reviews. What will you do before you buy this book? You will scroll down and check out the reviews. Your customers are doing the same thing! One out of three businesses make this [...]
 
Book: Truth From the Bathroom - If she knew about this, she'd call it a diary and a waste of time by Bob Whire
Strainings from a whipped man who is trying to find his pants in the circus we call marriage. Scott has had enough. After fifteen years of a marriage rut he's ready to stand up and say, no more. He's been bullied, ignored, and pushed around by a domineering wife. Things are going to change. Sitting on his throne he will write a new declaration of regularity and marital relief. First he has to [...]
 
Book: Knowing The Score - The A-B-C's Of Rating Realty Customers by Steve Hoffacker
Selling homes can be a very enjoyable and rewarding experience - for both you and your customers. You are a problem solver as you meet people searching for an ideal home to move into and create their next set of life experiences whether they are moving into a new area, this is their first home, they are raising a family, they are downsizing after their family has already grown, or they are [...]
 
Book: The Sundial Salesman by Chassis Albuquerque
My phone in my pocket rang. I didn't answer. Because it could only be a woman, one of my shady parents or someone I owed money to. And I didn't want to speak to any of them. Downtown Tokyo, New York - Things to do in Downtown? Well, you could get stabbed, see young mothers aged 14 and younger pushing prams or overhear loud arguments on mobile phones about who unfaithfully slept with who the night [...]
 
Book: Loyalty Programs & Sales Forecast by Giancarlo Russo
In today's marketplace, companies - aiming at long term competitive advantage - have to abandon short-term goals, focused on transactions and characterized by impersonal relationships, to shift towards a two-way exchange model, ensuring a long-term relationship with the customer. The loyalty program is the marketing operational tool that allows supporting and enhancing the relationship with the [...]
 
Book: Life, will It Take Me under! by Joan L Sample
Being the eldest of three children, Kim assumed several responsibilities after her father's death without any complaints. However, problems started to plague the family when Myra entered the picture. The daughter of the family's house tenant, Myra was into drinking and cutting classes. It was not long before the Washington's realized that Myra was a bad influence on Kim. It was through her that [...]
 
Book: 50 Tips for Handling Difficult Situations (Spearmint Tips Booklets Book 2) by Beverley Williams
Difficult situations are a normal part of working life however much we may wish that they weren't. Learning how to handle the poor time keeper; the irate customer; or the staff member who makes spiteful remarks under the guise of humour, makes all the difference to our performance at work. Handling difficult situations effectively also has a huge impact on our levels of confidence and [...]
 
Book: Collection: Daisy Hunter Story No. 1 by Marianne Sciucco
Daisy and her family accompany their hardworking father on a trip to collect his wages from a slow-paying customer, and encounter surprising consequences. A poignant coming of age story that captures the fallout in a collision of classes. Winner of Tom Howard/John H. Reid Short Story Contest 2007, Honorable Mention
 
Book: How to Get 10,000 Followers on INSTAGRAM in 3 Easy Steps - Millionaire Homemaker by A. Emem and Misty Koofau
In today's competitive digital era, social media marketing has become the Holy Grail in launching and sustaining any small business. What used to take years of building can now be done in a few short months with due diligence and a strategic social media networking plan. If you're looking to increase revenue, customer retention, and interact with potential buyers from all over the globe, download [...]
 
Book: GREEN UP YOUR MEDICINE - Easy Natural & Herbal Remedies & Recipes for Good Health by Pilar Bueno
GREEN up your MEDICINE from International Best Selling Author Pilar Bueno - Are you tired with traditional, pharmaceutical solution to common illnesses and ailments? Are you worried about side effects of over the counter medications? Do you want to find natures way of dealing with these issues so that you can throw out the toxins in your medicine cabinet? Green up your Medicine will teach you: [...]
 
Book: Look to Lazarus - The Big Store by David & Beverly Meyers and Elise Meyers Walker
For more than 150 years, F&R Lazarus & Company was the heart of downtown Columbus. Headed by the "first family of American retailing"? with an eye for flair and a devotion to the customer, this uniquely midwestern institution won the hearts and minds of a community. Look to Lazarus draws on the memories of those who worked and shopped in this grand emporium to tell the unlikely story of a love [...]
 
Book: Caught in Darkness (Night Shadows) by Rose Wulf
Veronica Wyndham had no idea that vampires were real, let alone that her new favorite customer Tall Dark and Handsome just so happened to be one. And she never imagined she'd overhear a robbery plan with murderous potential while eating lunch in the park. Making those kinds of enemies just wasn't a good way to spend a day. Seth Hunter knew he should have been grateful for Veronica's unintentional [...]
 
Book: Numen the Slayer (Magnus Dynasty Saga Book 1) by Grady P. Brown
Numen Magnus is heir to the castle of Magnus Keep, but has everything taken from him by a barbaric king. With his home destroyed and family murdered, Numen must fight to survive in the uncharted wilderness of Umbran. Along his journey, Numen discovers something significant about his heritage and seeks to turn his enemies to ash. Numen the Slayer is a fantasy underdog story where one young man can [...]
 
Book: Don't Do It the Hard Way - by Delvin Chatterson
Don't Do It the Hard Way - "A wise man learns from the mistakes of others, Only a fool insists on making his own." Learn how to be better and do better by sharing the stories of experienced entrepreneurs. In this book Uncle Ralph will help you with: Getting Started - Operating Effectiveness Managing Relationships - Customer Service Strategic Leadership Managing the Numbers - Marketing & Sales [...]
 
Book: Making a Superstar Company by Rick Polson
You are getting ready to start or you just started a new business. You are an expert in your current field such as Shoe Retail, Heating/AC or Business-to-Business Sales. You are stuck as to how to build your customer base and continue to gain customers. That is why I wrote this book, to help you do just that. This book is for anyone about to start a business or anyone who has a business that has [...]
 
Book: Oh, Wow! This Changes Everything! by Melody Brooke, MA, LPC, LMFT
Oh! WOW! gives you the tools to face difficult relationships, conflicts, communication problems, customer service issues, manage change, or improve teamwork. Melody's proven techniques work in the most stressful situations to help entrenched parties bridge the gap between their irreconcilable stances. Her model transforms lives and dramatically improves the quality of their lives and [...]
 
Book: Decoding Air Travel - A Guide to Saving on Airfare and Flying in Luxury by Nicholas Kralev
"Decoding Air Travel" is the most comprehensive and insightful work to date on the intricacies of the modern air travel system from a customer perspective, and the most effective tool for making travel more affordable, convenient, comfortable and fun. It's the only book that can teach you how to save hundreds - even thousands - of dollars per ticket by building your own airfare, how to fly in [...]
 
Book: The Moraig Mystery (Carver & Banan Series Book 2) by Keith Pye
The Moraig Mystery, the second of the Carver and Banan thrillers, takes their story forward a few months from the conclusion of Dreadnought. In this new adventure, the slightly dysfunctional pairing of the rich, Royal Navy officer and the on-the-run, ex-US navy petty officer, is ordered to the stark beauty of the Firth of Clyde to look into a tragic death. The ever-irascible Admiral "Jacky" [...]
 


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