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Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams
50 Tips for First Class Customer Service We are all infuriated by indifferent service: processes which seem to have been specifically designed to annoy us and organisations that don't get back to you when they said they would. This is a very direct, straight to the point tips booklet and will probably raise some eyebrows when it tells people what is and is not rude, good. If these tips get you [...]
 
Book: How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea ...
If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. [...]
 
Book: Making The Grade - The A-B-C's Of Rating New Home Customers by Steve Hoffacker
New home salespeople, builders who make their sales, and Realtors who staff model homes for builders need an objective, definitive way of rating all the people they see and talk with about purchasing a new home. It's easy to devote energy to people who have very little or no interest in actually making a purchasing decision. At the other end of the spectrum is ignoring people who really are good [...]
 
Book: Hitting The Mark - The A-B-C's Of Rating Your Customers & Sales Leads by Steve Hoffacker
"Hitting The Mark" is a special type of sales book that comes along even now and then to make a real impact on professional selling. Years in the making and fully field tested, the concepts in this book are solid and require no extra refinement or tweaking. You will get results as so as you open the book and begin putting these concepts into practice. Anyone in sales except residential real [...]
 
Book: Knowing The Score - The A-B-C's Of Rating Realty Customers by Steve Hoffacker
Selling homes can be a very enjoyable and rewarding experience - for both you and your customers. You are a problem solver as you meet people searching for an ideal home to move into and create their next set of life experiences whether they are moving into a new area, this is their first home, they are raising a family, they are downsizing after their family has already grown, or they are [...]
 
Book: Do you know who your customers are? - I can show you by Martin Wallace
Have you heard of Avatars? No i don't mean the major James Cameron blockbuster. An avatar in this case is a representation of your perfect customer. Why is this important? If you want to be able to use your marketing spend more effective then you need to know where to put it. If you are like I was when I first starting out in business, really good at the job you did but had no idea how to get [...]
 
Book: Operation Discovery - Who, What, When, Where & More In New Home Sales by Steve Hoffacker
In selling new homes, the salesperson or the builder needs to learn about the needs and requirements of the consumer. Often, there is a very short amount of time in which to engage the consumer and elicit information from them about what they are looking for, when they want it, what the new home needs to do for them, what their budget is, and what concerns and parameters they have. This Kindle [...]
 
Book: Simple Steps To Find More Customers With Google Adwords - A PRACTICAL GUIDE by Fuda Ye
Getting good quality sales leads these days is tough. Getting any leads is tough. You're probably still using the phone or email to get sales leads. You might even be getting some success. I use the phone and email, but I use them further down the sales cycle. I use Google AdWords Search techniques to attract quality new leads. Best of all, I only pay when an interested customer clicks on my ad. [...]
 
Book: Building The Sale - Who, What, When, Where, & More In Realty Sales by Steve Hoffacker
Selling real estate involves communication - serving your customers needs after you determine what those are. You start by listening to your customers to determine any issues they are facing, what type of a new home they are seeking, and how they want to proceed with going about their search. You need a way of eliciting this information from your customers so that you can effectively design an [...]
 
Book: Selling With Builders - How Realtors Can Profit From Selling Builders' New Homes by Steve Hoffacker
Home builders need buyers for their new homes. They have many ways of marketing their properties and opportunities, but they understand that Realtors are a great source of qualified customers for them. Thus, they encourage and welcome the participation of Realtors to work with them in a very advantageous and profitable way. This book explains the new home sales process and shows Realtors what [...]
 
Book: A Life in the Day of a Lady Salesman by Diana Amann Cruze
As one of the first women sales reps in southern Appalachia, customers often call Diana the "lady salesman." She overcomes hurdles and hills while learning to love the mountains of Appalachia. Humor rides along as she treks back roads, selling products from tobacco to toys, from groceries to grease, and from cookies to chemicals. Managers, customers, and sales trainees enter into this tale along [...]
 
Book: Making New Friends - Connecting With Strangers To Make More New Home Sales by Steve Hoffacker
"Making New Friends: Connecting With Strangers To Make More New Home Sales" will make you a self-generator of your own sales leads and new home customers. To sell new homes, you can wait for interested people to come to you from various sources of marketing and promotion, or you can go out and attract potential customers yourself. The more intentional approach to lead generation is to personally [...]
 
Book: Using Your Network - Making New Home Sales With People You Already Know by Steve Hoffacker
"Using Your Network: Making New Home Sales With people You Already Know" is a special type of new home sales book that you will get a lot of mileage out of by making you a self-generator of your own sales leads and new home customers. To sell new homes, you can wait for interested people to come to you from various sources of marketing and promotion, or you can go out and attract potential [...]
 
Book: Vintage Murder - A Wine Salesman Mystery (Volume 1) by Jim Wheat
TJ Davis is a sales representative for a Texas wholesale Wine distributor. TJ calls on Liquor Stores, Restaurants, and Grocery Stores taking orders and making sales. He likes his job and he likes drinking and selling wine. However, since he found one of his customers dead things haven't been the same. Plus he discovers some of his company's employees are stealing merchandise. He soon discovers [...]
 
Book: Power Of Discovery - Who, What, When, Where & More In Building The Sale by Steve Hoffacker
Selling involves communication, and selling aging-in-place solutions or remodeling and home renovation services is no different. Communication starts with listening to the customer to determine what issues they are facing, their life experiences, what types of solutions they are seeking, what amount or type of help they are willing to receive from you, and how they want to proceed with having [...]
 
Book: Real Men Eat Salami by Chris Vaca
How many times have you heard that there is a war on women? Too many times I am sure. But men, we know different, we know that the real war is on men, not on women. Over the years I have watched men tuned into wussies, with great sadness I might add. But enough is enough, that's why I wrote my book titled Real Men Eat Salami, it's a handbook for men, women not allowed. As a matter of fact, I even [...]
 
Book: Marta's Place by C.M. Albrecht
Young Hal Morrison is pretty much a drifter. Most would consider him a loser. He just takes any menial job that comes along until he tires of it (meaning three or four months to Hal is a long time), and then waits until he's completely broke and desperate before looking for another job. When Hal is sent to a little cafe called Marta's Place he expects the same ol' same ol'. It pretty much starts [...]
 
Book: Sculpture Gardens - Our love is set in stone (Summer Reads Book 3) by B.L. Wilson
Through a series of misunderstandings, female sculptor Dana Nixon loses her job as a server when a diner complains about her attitude to the owner. The complaining diner, Kenya Smithson, turns out to be a patron of the arts that Dana meets again at a gallery opening for local artists. Kenya finds it difficult to believe the rude, on the make, and extremely opinionated woman is the artist who [...]
 
Book: 10 Surprisingly Simple Ways to Find and to Qualify Opportunities You Can Convert into Your Own Successful Business by Richard Obire
What This Book Has For You - Entrepreneurs often believe that if they come up with a business opportunity and build it, they will naturally get customers. While this was true a decade ago, in today's economy it requires much more than a simple business setup to get people to purchase your products and services and become your loyal customers. It is important to keep up only with business [...]
 
Book: Chosen Darkness (Chosen Series) by Fawn Atondo
The Cursed - Falyn may be a lone wolf but she wasn't complaining. She tried the pack thing once it didn't work out so well. But this lone wolf is about to learn Fate has a different path for her. With the help of one sexy blue eyed Vampire her world is about to get turned upside down. Falyn needs to unit her people but with civil war in full swing among the Lycan she will need to turn to [...]
 
Book: Valtina's Redemption - The Leather Satchel Paranormal Romance Series, Book 1 by Darla Dunbar
A Paranormal Romance Story ***Due to sexually graphic content and language that some may find offensive, this book is intended for mature readers only*** Couples are no longer able to love each other the way that they should... Valtina is stuck in The Middle World. The only way to cross to The Afterlife is to change the world...one couple at a time. The real world is in tatters with couples no [...]
 
Book: Successful Marketing for Your Book by BD Manus
Successful Marketing for Your Books is an all access look into the genius marketing campaigns of Manus Publishing. From the unique, the tried and true, and the down right bizarre, you are given a look into nearly a year and a half of real marketing ideas, strategies, and tricks. As a writer, I understand that writing a book is an art form, that when others appreciate it, they make a purchase. I [...]
 
Book: Your Own App Empire - How to build apps, monetize and distribute your own mobile apps Free (a step by step picture guide) by Sesan Oguntade
Do You Want To Learn How To Build Mobile Apps Without Codes And At Zero Cost? If you have not used a mobile app to represent your business, this is a good opportunity for you to do so. You can build your own mobile app yourself at no cost to you! Even if you have never learnt any code or do any techy task on your computer or online before, you can click one or two links and build your own mobile [...]
 
Book: The Opal Dragon by James A. Calderwod
The Dragon starts his life in the Philippines on one of the smaller islands. Ali is the son of one of the town's local prostitutes Zeena. He works the markets looking for customers for his mother, who is starting to lose her looks due to her age and the volatile lifestyle she has lead over the years. Drugs in her early years did not help. Zeena's lifestyle has not helped Ali in his upbringing. He [...]
 
Book: A Retailer's Guide To Frugal In-Store Promotions - How-To Increase Profits And Spit In The Eyes Of Economic Downturns Using Thrifty Events And Sales Te ...
Retailers need more than crossed fingers to get and keep customers. In-store promotion-everything from in-store branding to events-is the most effective and economical way to do that. A Retailer's Guide to Frugal In-Store Promotions gives retailers the benefit of Carolyn Howard-Johnson's nearly three decades experience as founder and manager of her own chain of stores, a stint as a New York [...]
 
Book: DRIVEN - Notes of a Neurotic Entrepreneur by Max Barnet and Hugh Aaron (Editor)
A business novel with locomotive force, rare in its honest presentation of the drama of business. The author holds nothing back in this story about running a small manufacturing company. He writes of the double dealings, the betrayals and petty dishonestys, as well as the acts of generosity, trust and loyalty that occur in his relationships with his employees, his customers, the bank, his [...]
 
Book: Are We There Yet? - A Story of Migration (I'm Reading-Easy Readers Book 2) by Mary Vigliante Szydlowski
Arthur isn't happy! His family and flock are flying south for the winter and he doesn't want to go. He'd rather stay where he is. But he has no choice in the matter...winter is coming! Arthur has to go, whether he likes it or not. And he definitely doesn't like it. Flight School is tough. Getting off the ground isn't nearly as easy as it looks. Flying is hard work. Arthur especially doesn't like [...]
 
Book: Beyond Your Logo - 7 Brand Ideas That Matter Most For Small Business Success by Elaine Fogel
There are plenty of hurdles to overcome running a small business. It may have excellent products and services, investment capital, and an ideal location, BUT, if its brand is lackluster or nonexistent, success will be that much harder to attain. Your small business' brand is more than its logo, look, and colors. It emanates from the mindsets, attitudes, and behaviors of anyone and everyone [...]
 
Book: To Speak Beyond The Pain by Farah Anwar
You feel pain in this world, in every word people say, in every act they make. Surprisingly, you see spots of tears on every face you meet, then who is the 'Cruel Man'? You do not focus on the feelings behind the feelings but it pains; when soreness is the only thing in your heart. Might be you have compromised all you had? Or you missed the one you loved for most? Or you have lost dreams. You [...]
 
Book: Universal Design For Builders - Building & Selling Accessible. Safe & Comfortable New Homes by Steve Hoffacker
Universal design is an effective strategy for creating safe, convenient, comfortable, and accessible living environments, and now home builders have been given specific strategies and concepts that they can incorporate into the design of the new homes. The objective is to appeal to all ages and abilities and to implement solutions that are nearly invisible - ones that do not call attention to the [...]
 


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