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Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams
50 Tips for First Class Customer Service We are all infuriated by indifferent service: processes which seem to have been specifically designed to annoy us and organisations that don't get back to you when they said they would. This is a very direct, straight to the point tips booklet and will probably raise some eyebrows when it tells people what is and is not rude, good. If these tips get you [...]
 
Book: Creating A Great First Impression - Being An Effective New Home Sales Center Receptionist by Steve Hoffacker
Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to [...]
 
Book: PREMIUM BLEND - A BEAUTIFUL YOUNG WIFE, A RICH DEAD HUSBAND, AN ANGRY MISTRESS by Jane Elton
(First in the Roland Williams, Investigative Reporter Series) When wealth and power merge with youth and beauty, the result can be deadly. Gail Ramirez Ellerman and Dr. Serge Umbreto are accused of having an affair and plotting the death of Gail's wealthy husband, Dr. Donald Ellerman. The murder weapon is Dr. Umbreto's gun, and the prosecution's best witness is Dr. Umbreto's jilted lover. The law [...]
 
Book: Managing Authentic Relationships - Facing New Challenges in a Changing Context
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, [...]
 
Book: Uncomplicate Business - All It Takes Is People, Time, and Money by Howard Farran
A bold, useful, uncomplicated guide to mastering the three keys of business success In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated--if, you're focusing on the right three areas: -People: maximizing the potential of employees, customers, and yourself. -Time: mastering the efficiency that helps a business turn the biggest profit possible. -Money: [...]
 
Book: How to Complain - ...and get what you deserve by Deb Graham
Face It-- We Are A Nation Of Complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of twenty times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation. [...]
 
Book: Entrepreneurial Essentials - Unconventional Business Wisdom and Bold Tactics by James D. Roumeliotis
A book about implementing refreshing business strategies in the marketplace including: - Strategies every successful leader must know. - Sales Management Tactics for the goal-oriented executive. - Executive Leadership. - Effective Marketing and Branding techniques - - Design, Innovation, and the Luxury Domain. - What you don't know could hurt your business. - Additional thoughts about [...]
 
Book: Sell More and Better - Eternal Sales Techniques beyond Internet (Salesman’s Thoughts Book 1) by Raúl Sánchez Gilo
SECOND EDITION! (Extended) An entertaining literary experience to succeed selling! You don't need fancy persuasion tactics, a perfect sales pitch or be the best salesman in the world. You need to know the eternal sales techniques that will always work to get more and better clients. It will change the way you think about selling. Anyone in sales will find inspiration and motivation in this [...]
 
Book: Grow Your Business Through Social Media - 10 Simple Ways You Can Use Social Media to Increase Sales and Quickly Grow Your Business by Richard Obire
If you have a business but you do not have the budget to indulge in a full blown graphic explosion of a marketing campaign, the knowledge in this eBook will prove to be a lifesaver for you. Social media tactics are one of the fastest, easiest, and least expensive ways to make sure that you too get to enjoy some of the competitive edge for your business. The Grow Your Business Through Social Media [...]
 
Book: How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea ...
If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. [...]
 
Book: Beyond Your Logo - 7 Brand Ideas That Matter Most For Small Business Success by Elaine Fogel
There are plenty of hurdles to overcome running a small business. It may have excellent products and services, investment capital, and an ideal location, BUT, if its brand is lackluster or nonexistent, success will be that much harder to attain. Your small business' brand is more than its logo, look, and colors. It emanates from the mindsets, attitudes, and behaviors of anyone and everyone [...]
 
Book: The Basics Of Kanban - A Popular Lean Framework (The Basics Of Customer-First Product Management Book 3) by Aditi Agarwal
Do you feel overwhelmed with multiple things that need your attention? Do you feel like you're always switching from one task to another, struggling to focus on any one thing for long enough to make progress? Do you feel that you work all day, but can't get anything to complete? Do you feel that you are not as productive as you would like to be? Does your team have enough visibility on work items [...]
 
Book: Drunk Dialing the Divine by Amber Koneval
How would you respond when a friend drunk-dials you to make a prayer request? What do you say when you are furious with God, but aren't willing to part with Him? How do you vent your frustrations to your Creator? When is it okay to be angry with God? Drunk Dialing the Divine is an attempt to capture a glimmer of the darker side of the emotional struggle of the deeply faithful. Though each poem [...]
 
Book: Drunk Dialing the Divine by Amber Koneval
How would you respond when a friend drunk-dials you to make a prayer request? What do you say when you are furious with God, but aren't willing to part with Him? How do you vent your frustrations to your Creator? When is it okay to be angry with God? Drunk Dialing the Divine is an attempt to capture a glimmer of the darker side of the emotional struggle of the deeply faithful. Though each poem [...]
 
Book: Fans On Fire - How to Skyrocket Your Leads, Sales, and Reputation with The Most Trusted Form of Marketing by Tom Paul Kenemore
NEW RELEASE LIMITED TIME SPECIAL! Want to scare an entrepreneur? Have them do an online search on their business name followed by "reviews"! Online reviews may be scary, but 9 out of 10 sales are influenced by online reviews. What will you do before you buy this book? You will scroll down and check out the reviews. Your customers are doing the same thing! One out of three businesses make this [...]
 
Book: Knowing The Score - The A-B-C's Of Rating Realty Customers by Steve Hoffacker
Selling homes can be a very enjoyable and rewarding experience - for both you and your customers. You are a problem solver as you meet people searching for an ideal home to move into and create their next set of life experiences whether they are moving into a new area, this is their first home, they are raising a family, they are downsizing after their family has already grown, or they are [...]
 
Book: Loyalty Programs & Sales Forecast by Giancarlo Russo
In today's marketplace, companies - aiming at long term competitive advantage - have to abandon short-term goals, focused on transactions and characterized by impersonal relationships, to shift towards a two-way exchange model, ensuring a long-term relationship with the customer. The loyalty program is the marketing operational tool that allows supporting and enhancing the relationship with the [...]
 
Book: Puzzle House by Lillian Duncan
Life isn't a box of candy it's a puzzle! Rachel Summers is all about Rachel Summers...until the day she crashes headlong into a semi-truck. As her life hangs in the balance, she has a visitor who asks a very simple question.Does she want to be healed or to be a healer?She makes her choice, but the journey doesn't go quite the way she expected. And so Rachel now runs The Puzzle House. Every guest [...]
 
Book: No More Anger - Hope for an Out-of-Control Mom by Kathy Collard Miller
How can I have hurt my own child? Why am I so angry at my husband? *What is it like to be in the heart and mind of an out of control mother? *What is it like to hate yourself so much that you plan to take your own life? *What is it like to believe God has given up on you and there is no hope? *What is it like to see the emotional and physical pain you're inflicting on your child? The rest of the [...]
 
Book: 50 Tips for Handling Difficult Situations (Spearmint Tips Booklets Book 2) by Beverley Williams
Difficult situations are a normal part of working life however much we may wish that they weren't. Learning how to handle the poor time keeper; the irate customer; or the staff member who makes spiteful remarks under the guise of humour, makes all the difference to our performance at work. Handling difficult situations effectively also has a huge impact on our levels of confidence and [...]
 
Book: The Furlites of Aroriel - Curse of Koris by Marie J. S. Phillips
In this complimentary novel to THE FURLITES OF ARORIEL series, young Kutius and his parents move to the small town of Gabbruss in the State of Burstal, a place very different from the open farmlands he grew up on. Upset and angry, the youngster hates his new hometown, and hates new classmate, Murkuria of Clan Darius. She stows aboard her Clan's starship, disappearing from his life. Kutius, [...]
 
Book: Collection: Daisy Hunter Story No. 1 by Marianne Sciucco
Daisy and her family accompany their hardworking father on a trip to collect his wages from a slow-paying customer, and encounter surprising consequences. A poignant coming of age story that captures the fallout in a collision of classes. Winner of Tom Howard/John H. Reid Short Story Contest 2007, Honorable Mention
 
Book: A Nice Guy in the Night Sky by Leonard Stegmann
Angry barbers, nudist retreats, belly dancers, Farrah Fawcett and Clearasil. In this collection of his hilarious and slightly popular essays Leonard Stegmann has something to say about each of them, and so much more besides. You'll laugh and you'll cry, although if you find yourself doing both at the same time you really should think about seeing that therapist.
 
Book: Underneath by Michael Cargill
Look at the person sitting just across from you. It doesn't matter whether they're a loved one, a friend, or a complete stranger. Now look at their face. Are they happy? Are they sad? Or are they angry? Can you even tell? How well do you actually know the people closest to you? Have you ever seen the real person that lies just underneath what you see...?
 
Book: How to Get 10,000 Followers on INSTAGRAM in 3 Easy Steps - Millionaire Homemaker by A. Emem and Misty Koofau
In today's competitive digital era, social media marketing has become the Holy Grail in launching and sustaining any small business. What used to take years of building can now be done in a few short months with due diligence and a strategic social media networking plan. If you're looking to increase revenue, customer retention, and interact with potential buyers from all over the globe, download [...]
 
Book: The Wrath of the Orphans (The Kinless Trilogy) by Chris Philbrook
What do you do when everything you've ever known is ripped away from you, leaving nothing but ashes, and charred memories behind? You get angry. So very angry. Malwynn and his twin sister Umaryn live in a small town in northern Varrland. In idyllic New Picknell nearly nothing happens, and when their day to day routine is interrupted by a skirmish between an invading patrol of the dead from The [...]
 
Book: Look to Lazarus - The Big Store by David & Beverly Meyers and Elise Meyers Walker
For more than 150 years, F&R Lazarus & Company was the heart of downtown Columbus. Headed by the "first family of American retailing"? with an eye for flair and a devotion to the customer, this uniquely midwestern institution won the hearts and minds of a community. Look to Lazarus draws on the memories of those who worked and shopped in this grand emporium to tell the unlikely story of a love [...]
 
Book: Interview with a Prankster by Bob Mitchley
Have you ever felt like thisoverwhelmed with condemnation? Or maybe you're angry at yourself and the world, not even knowing the root cause or how to deal with it all. In Bob Mitchley's collection of shocking short stories, Interview with a Prankster and Other Shock Stories, you'll discover a man who learned to deal with his own demons the only way he knew how.
 
Book: Caught in Darkness (Night Shadows) by Rose Wulf
Veronica Wyndham had no idea that vampires were real, let alone that her new favorite customer Tall Dark and Handsome just so happened to be one. And she never imagined she'd overhear a robbery plan with murderous potential while eating lunch in the park. Making those kinds of enemies just wasn't a good way to spend a day. Seth Hunter knew he should have been grateful for Veronica's unintentional [...]
 
Book: Numen the Slayer (Magnus Dynasty Saga Book 1) by Grady P. Brown
Numen Magnus is heir to the castle of Magnus Keep, but has everything taken from him by a barbaric king. With his home destroyed and family murdered, Numen must fight to survive in the uncharted wilderness of Umbran. Along his journey, Numen discovers something significant about his heritage and seeks to turn his enemies to ash. Numen the Slayer is a fantasy underdog story where one young man can [...]
 


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