books: Customer Experience

	Book: Entrepreneurial Essentials - Unconventional Business Wisdom and Bold Tactics by James D. Roumeliotis A book about implementing refreshing business strategies in the marketplace including: - Strategies every successful leader must know. - Sales Management Tactics for the goal-oriented executive. - Executive Leadership. - Effective Marketing and Branding techniques - - Design, Innovation, and the Luxury Domain. - What you don't know could hurt your business. - Additional thoughts about [...]

	Book: Creating A Great First Impression - Being An Effective New Home Sales Center Receptionist by Steve Hoffacker Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to [...]

	Book: 50 Tips for First Class Customer Service (Spearmint Tips Booklets Book 3) by Beverley Williams 50 Tips for First Class Customer Service We are all infuriated by indifferent service: processes which seem to have been specifically designed to annoy us and organisations that don't get back to you when they said they would. This is a very direct, straight to the point tips booklet and will probably raise some eyebrows when it tells people what is and is not rude, good. If these tips get you [...]

	Book: Diary by Rasheed Odunade Akande Diary: Dream within a dream is a work of poetry and a sequence to If Only I Knew: Personal Recollections. The Diary, like its predecessor delves into the problems of human social cultural experience while noting the struggles, both mental and physical of every individual to find acceptance and love e.t.c The book is a complex whole for poetry lovers, written in simple English dictum for all minds [...]

	Book: Beyond Your Logo - 7 Brand Ideas That Matter Most For Small Business Success by Elaine Fogel There are plenty of hurdles to overcome running a small business. It may have excellent products and services, investment capital, and an ideal location, BUT, if its brand is lackluster or nonexistent, success will be that much harder to attain. Your small business' brand is more than its logo, look, and colors. It emanates from the mindsets, attitudes, and behaviors of anyone and everyone [...]

	Book: Sacred Light Spirit Eagle - My Visionary Life and Near Death Experience by Cristael Ann Bengtson 'Sacred Light Spirit Eagle' is a memoir that will change your life and your views about death and dying - Over 5000 Readers Have Already Downloaded This NDE Memoir - Cristael's temperature soared and pain ripped through her body. Spasms clenched her muscles, and convulsions arched her back. Only her head, her shoulders, and her heels touched the bedsheets,while every nerve in her body screamed in [...]

	Book: Managing Authentic Relationships - Facing New Challenges in a Changing Context In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, [...]

	Book: Uncomplicate Business - All It Takes Is People, Time, and Money by Howard Farran A bold, useful, uncomplicated guide to mastering the three keys of business success In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated--if, you're focusing on the right three areas: -People: maximizing the potential of employees, customers, and yourself. -Time: mastering the efficiency that helps a business turn the biggest profit possible. -Money: [...]

	Book: How to Complain - ...and get what you deserve by Deb Graham Face It-- We Are A Nation Of Complainers. We complain when our team loses, when the TV program's dull, when the weather turns on us. We grumble about bad politicians and stupid laws and shoes that pinch. The average American complains an average of twenty times a day! You need to know how to complain effectively, to make your voice heard. A smart consumer will save money, time, and aggravation. [...]

	Book: Sell More and Better - Eternal Sales Techniques beyond Internet (Salesman’s Thoughts Book 1) by Raúl Sánchez Gilo SECOND EDITION! (Extended) An entertaining literary experience to succeed selling! You don't need fancy persuasion tactics, a perfect sales pitch or be the best salesman in the world. You need to know the eternal sales techniques that will always work to get more and better clients. It will change the way you think about selling. Anyone in sales will find inspiration and motivation in this [...]

	Book: Peace and Positivity A Motivational Experience by Annie M. Johnson Peace and Positivity is indeed a motivational experience. It is life changing material. After reading this masterpiece your life will never be the same! It is designed to open ones mind and learn the importance of thinking and speaking positive. During my research I learned that it is up to the individual to lift themselves up, to promote yourself, and to go after your dreams hard and strong, day [...]

	Book: Human Experience by Paul Keene Hope, Humor, and the Supernatural Can a man find love in a haunted house? Stay at home dad, Garth Andrews, answers the door, states his name, and signs away life as he knows it. Stuck on the word divorce, the effect of a shot of Novocain numbs his body and mind. The successful realtor, Joanna, orders him out of the house immediately. She'll have no scene in front of the children, [...]

	Book: A Way of Being - The Journey to Spiritual Enlightenment by Adrian Holland A spiritual awakening with a little angelic guidance... This book introduces the reader to the subject of angels. It is also a semi-autobiography which details how the author became an angel artist. Angels are there to guide us and help us on our life's path, and to help us deal with the five main emotions of love, fear, anger, envy and grief. They also open up a doorway to the spirit world. For [...]

	Book: The Lion of Kabul by Mustafa Oktem "There are things in life I've learned I cannot change: I am an orphan. I grew up in poverty, poverty of the most wretched kind. I shall never forget the fear, the deprivation, the sense of hopelessness. At a young age, I witnessed the horrors of this world; etched in my memory are gruesome, macabre images, images that I cannot erase. For as long as I live, they will always be there that I know." [...]

	Book: Imagining the Unimaginable by Richard Rowe Imagining the Unimaginable is an inventor's journey to answer age-old questions from a modern-day perspective using only first-hand human experiences. When a system engineer and inventor of over one-hundred and twenty US patents analyzes and models the afterlife from only first-hand evidence culled from thousands of Near-death experiences (NDEs) and past-life regression hypnosis sessions, a [...]

	Book: INTO AFRICA - A Personal Journey by Yvonne Blackwood A remarkable and intriguing story about a journey to West Africa, the land of Blackwood's ancestors. Into Africa, a Personal Journey begins in Nigeria with exposure to the tight control by the military that causes Blackwood to experience fear as never before. The journey takes her on an exploration of a new mysterious world where she experiences joy and wonderment as she shares in the lives of [...]

	Book: Grow Your Business Through Social Media - 10 Simple Ways You Can Use Social Media to Increase Sales and Quickly Grow Your Business by Richard Obire If you have a business but you do not have the budget to indulge in a full blown graphic explosion of a marketing campaign, the knowledge in this eBook will prove to be a lifesaver for you. Social media tactics are one of the fastest, easiest, and least expensive ways to make sure that you too get to enjoy some of the competitive edge for your business. The Grow Your Business Through Social Media [...]

	Book: Tales From Gulu by Camille Khairallah This book is a summary of what it is like to visit Gulu, Uganda through CVAP (Concordia Volunteer Abroad Program) and it is dedicated to past, present and future participants of the program. It reflects my personal opinion on what I have experienced in Acholiland and helps the reader imagine what it is like to live in such an environment. This book is not only dedicated for CVAPers per se, [...]

	Book: Missing the Mark by John W. Ridley MISSING THE MARK - A young and naive northeast Georgia mountain girl, Margaret Ann, has great aspirations for her life, but does not have the financial or experiential resources to fulfill her life's plans. But through creativity borne of ambition, circumstances that lead her toward her ultimate goal place her on a dangerous and circuitous path. A visit to a nefarious gypsy at a county fair [...]

	Book: From Time to Time by Susan Thornton Amanda Winfield, the owner of a thriving headhunting firm, is a callous woman who covets her successful career and ordered life. But Amanda's seamless world crumbles when she picks up antiques that transport her to the past, revealing the heartbreaking stories of their origins. Her obsession with the phenomenon pulls her into a downward spiral of addiction that entwines both ruin and redemption.

	Book: 10 Ways To Survive A Valley Experience by Harriett Jones King David recorded one of the most inspiring psalms in the Bible: the 23 Psalm. In that psalm, he wrote, "Yea, though I walk through the valley of the shadow of death, I will fear no evil." No one likes hard times. Everyone so often, we find ourselves experiencing hard times, and it may feel as if we're walking through a dark valley all alone. These valleys come in different forms. There are [...]

	Book: 'Human Experience' - Yeshel by Adir Borges de Oliveira Yeshel is one living soul that, like almost all, are developing its goodness and knowledge to full the light of life in its complete way. So he goes to be a human being to experience, and learn every steps he must pass! We, all souls should and could do the same and know how good is to have a human experience...

	Book: The Three Doors by Brian D Holland Jared Helm is transported out-of-body to mystifying destinations. One evening, his imperceptible spirit embarks on a journey to an amazing castle bordering the ocean. Though the importance of the venture eludes him at first, he eventually learns that the castle is the stomping ground of a murderous sect abducting individuals for ritual sacrifice. An offshoot of the English and Irish Hellfire [...]

	Book: Arthur's Return by Duncan Wallace Ever wondered what it would be like to finish school early and head off into the wider world in search of adventure? Well, this is exactly what Arthur decides to do. Though happy and content in the stillness and quiet of his home surroundings, Arthur's return is a tale of a young man's journey of exploration and self-discovery. A story that reflects on a life so far and of the youthful curiosity, [...]

	Book: Soul Divining by Jocelyn Prosser Intuition is real. In this book, I wanted to share some of my experiences in order to raise awareness of this much-undervalued sixth sense. It can protect us and bring positivity to our lives. As humans, we rely almost totally on logic to problem solve. Hopefully, this book will give an insight into how important this sense is. Negative experiences very often occur when we ignore our gut feeling. [...]

	Book: These Fragile Things by Jane Davis Life can change in a split second. And nothing you can do will stop it. 'Very occasionally a story jumps out at you with a raw burst of originality and thought-provocation that goes deeper than most, leaving you pondering the issues and plot lines unfolding in front of you. That story is These Fragile Things.' ~ Lorraine Devon Wilke, Author As a London suburb reels from riots in neighbouring [...]

	Book: The Fifth Shadow - Addiction/First time experience of sex and instant addiction to it. (Volume 1) by Matthew Thomas When ambitious, young, handsome former college football star Michael Brown goes to work for a giant business empire, he get interviewed by the exceptionally beautiful, young and elegant female CEO, Maya Shadow. Though Maya Shadow pays little or no attention to Mike's academic achievements during the interview, he doesn't have any reason to think that Maya Shadow has a crush on him since the [...]

	Book: One Moment With God by Ridgley B. Merritt, Jr The events of this story revolves around my true personal experience that occurred during the Fall of l982, while sport diving in the Gulf of Mexico with three friends, John, Kitty, and Carlos. Danger was obvious for me, as a change in my breathing equipment occurred. At that moment I knew my life was in jeopardy and I was fighting with all my strength. After being retrieved from the water and [...]

	Book: How to Get More Clients for FREE - 57 No Cost Strategies to Massively Increase Sales, Advertise for FREE and Get More Customers Through Your Door by Thea ... If you're in business and are really serious about increasing sales and profits there are many skills you need to become extremely good at but the one that will set you apart from your competition is the marketing of your business and how to get more clients for free. If you adopt a fraction of the strategies outlined in this book I guarantee that it will improve your net profits exponentially. [...]

	Book: Empowering Women to Succeed - Bounce by Randi Goodman Empower yourself as we journey through the third book; Empowering Women to Succeed Volume III: Bounce, as 16 authors, including one man, share incredibly powerful messages, heartfelt stories that will motivate women and men, and inspire you. Each author has poured their hearts into sharing their resiliency towards trauma, separation, death, abuse and many other challenges. Through their quests, [...]

	Book: Through the Lens of My Eye; Adventures of a Documentary Cameraman by Michael Boland WARNING: This is NOT a 'How-to-be-a-documentary-cameraman' book. Rather, this is a non-fiction book where I take the reader on different journeys throughout the world as I practiced my craft of 35 years - filming and making documentaries. The stories I chose to tell are filled with the most diverse group of characters in some of the remotest parts of the planet. Most of these assignments were [...]

	Book: Poetry And Love Letters by Carol Bird Love, pain, sadness, happiness, life experience. Before she got married, she was a truck driver's common law girlfriend. She spent many days and nights alone, so much in love. She wrote poetry and love letters to keep from being so lonely. Six years of living together and twenty-nine years married. Love really does exist.

	Book: Cross Cultural Doctoring. On and Off the Beaten Path. by William LeMaire In Cross Cultural Doctoring you will read about my career as a successful obstetrician and gynecologist in academic medicine at a major university. You will read why I decided at age 55 to leave my position, jump into the unknown and get off the beaten path. I will relate how my wife Anne and I accomplished this and how I kept working for various lengths of time in a number of different cultural [...]

	Book: You Can't Keep A Good Man Down by Sally Hunter From Parkinson's to a new life with Deep Brain Stimulation. One man's story of how his life was affected by Parkinson's Disease, and then recovered with Deep Brain Stimulation. Geoff was a larrikin who rose to become a senior bank manager and a builder. Parkinson's nearly destroyed him, but through sheer determination, he undertook DBS and was given a new start. The book includes a chapter on the [...]

	Book: No More Tears by Dr. Margaret Aranda Dr. Margaret Aranda is pleased to personally autograph her first book for you. No More Tears: A Physician-turned-Patient Inspires Recovery is bound to bring you inspiration for today and tomorrow! Written during rehabilitation, this unique book gives insight into the mind of a well person who struggled with being disabled. Keeping an eye on spirituality and what purpose can come from tragedy, Dr. [...]