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Pocket Pedometer: Omron HJ-720ITC Pocket Pedometer with Advanced Omron Health Management Software

Pocket Pedometer Review: Omron HJ-720ITC Pocket Pedometer with Advanced Omron Health Management Software

star rating  2 stars, 1 review
categories: Health & Personal Care, Medical Supplies & Equipment, Health Monitors, Pedometers

Manufacturer: Omron

 Good Device but Having Problems With Data Download and Customer Service

On my Omron HJ720-ITC, the display icon is blinking to warn me that the data is nearly full. I've installed/reinstalled the Omron Health Management Software and attempted to download the data at least 20 times now on two different computers, but the download keeps canceling itself when it's about 19% transfer so nothing gets downloaded. I've contacted customer service over four times and haven't received a reply after four days.

Since the device only display 7 days worth of data, I can't even access the 30+ days of data that is stored on the device. I spent more money to purchase this model because of the PC version. If the download would work or if I could just see all past days' data on the device, I would give this 4 or 5 stars.

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