Book: Designing Work by Collin Carbno
categories: Book, Lean, Agile, Management, Fulfilment, Process Improvement, Theory of Constraints, Socio-Technico Analysis, Engagement, Motivators, Retention, Work
Collin Carbno about this book: Over my 30 years, I worked in a lot of different capacities such as software developer, business analyst, network & desktop support, application planner, software architect, business process re-engineering, business improvement, operational measurements, statistics, IT methodologist, agile developer, agile leader, Capability Maturity model lead, and agile evangelist. About mid-career, I transferred into a position in Human Resources where my job description was roughly finding ways to apply technology to improve productivity and enhance work. In this position, I ended up taking a lot of courses about things like Lean, and socio-technico analysis, theory of constraints, and SixSigma. My focus was what makes work tick, what excites people, what helps them be productive, what makes them feel good about their work?, how does one serve the customer better? Could I codify that somehow? Could I apply it to my own career and positions I worked in? The answer was - yes and yes. I started to use these principles in job design efforts I was involved in, and in my own career. Retirement for me, is just a career change, now I'm my own boss, do what I want, but I'm still applying these principles, looking for things to engage with people, becomes better, and improve. So, the heart of Designing work, is just that , how do we make work fulfilling to people?
Sometimes it not the work itself, it is the boss or coworkers that makes work miserable. What do some managers do that really makes the work terrible? Why do companies often pursue de-motivators? These and many other questions are asked and answered in the book.
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